Telephony Is In Our DNA

We know technology and the contact center world. To our absolute core. We have served in that environment for decades and understand your unique challenges. Which is why we have developed a robust CCaaS community and supplemental services for all of our clients, vendors, and partners..

Managed Services

Our managed services team is involved with our relationship together from the start. We recognize that you need speed to launch, don’t have time or money to burn, and we are able to provide you with the resources and expertise that you need simply because we have been in your shoes before.

You Are Not Alone

When you become part of our community, you will immediately find that you are surrounded by resources, assistance, and support. We have built a symbiotic network that all work together to find success for everyone involved.
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Open API Library

Oberholtzer Media provides our community with guidance and assistance wherever needed as it relates to software services, as well as providing a series of custom solutions, either publicly exposed via our Open API Library, or available on a custom basis.

The Right Tools For The Job

When you become part of our community, you are will be granted access to our Nerve Center. Here you can access any number of SaaS related services as well as custom report solutions, connectivity into all of our community, and the ability to connect with us immediately, day or night.
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Tier 1 Support

We provide a five minute SLA for first human response on every ticket created. Our support team is highly skilled and cross-trained in all services provided, or supported, by Oberholtzer Media. Our customer satisfaction rating, speaks to the level of service you can expect from us.

Don't Be Left Wanting More

The reality is that help is always needed. We want you to have the best possible experience, every single time. There are no stupid questions and it is always better to ask for help, than waste countless hours pounding your head against a wall, when the right resource can help resolve it for you in minutes.
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Derek Oberholtzer
Professional Services Team Member
"Our Support and Services Team is engineered to meet and exceed your expectations for the life of our engagement." - Derek Oberholtzer, CEO