Telephony Is In Our DNA

We know technology and the contact center world. To our absolute core. We have served in that environment for decades and understand your unique challenges. Which is why we have developed a robust CCaaS community and supplemental services for all of our clients, vendors, and partners..
What We Do
Derek Oberholtzer
Professional Services Team Member
"Our Support and Services Team is engineered to meet and exceed your expectations for the life of our engagement." - Derek Oberholtzer, CEO
old school colo cage

1995

We launched our first websites, and established a footprint in a colo facility in Los Angeles.
Rotary Phone

1998

Started in a contact center that had three card tables, a bunch of wired phones, printed out order forms, and you had to fight for your seat. Bathroom breaks were out.
Old call center

2004

Continued to develop our digital skills and quickly understood that whenever you ran digital campaigns, you need a contact center to support your enterprise.
View of a large contact center

2009

We realize the full power of technology + contact center. We developed automation, services, and processes that are our foundation today. We also bought a Nortel system that cost more than a Ferrari, and was just as useful.
Closed For Good

2015

We close down the last, domestic contact center operation that we built from scratch. Swearing to never build another center in the US again.

2019

We make the complete transition from contact center operations, to full service consulting company focusing on the contact center world. And the rest, as they say, is history.