Big Data and Analytics

It is all about the one's and zero's

Every interaction that your clients, prospects, vendors, and employees have with your website, social pages, email, SMS, contact center, support team, customer service team, human resources, and on and on is leaving a data trail. It is time to start maximizing efficiencies in your business by intelligently dissecting the data and improve interactions immediately. Learn More Our Services

Big Data & Analytics

Everyone has caught on that data is the key to success. But it is not just about who has the most data, more importantly, it is about how you use it. Smart management of your data sets, the development of processes to engage your data during the sales or customer management process, and utilize ongoing data services to enhance all of your processes over time is what will lift your organization above the competition. There are myriad ways we can assist, but here are some highlights:
 
Real Time Analytics vs Historical Data

There is obvious value in real time statistics and understanding where your organization is, down to a very finite level. However, without establishing a true historical understanding of operations, you will never gain the kind of optimizations that you can when you understand the whole picture. One of the most important services Oberholtzer Media can offer is the establishment of true baseline metrics, especially in a contact center environment, that you can then apply real time analytics to for improved training, conversions, and skills. Our Nerve Center was designed for this very reason: to provide direct insight into your specific organizations production, in real time, based on historical analysis.

Trends and Predictions

Due to the vast store of data that we have available, we have been working on various trend and prediction models. We are able to develop any type of profile that you are looking to target, refine the data set and requirements, and help you efficiently predict when your target events will occur for your various profiles. 

3rd Party Services

We have a rather large network of 3rd party data providers tied into our platform. We have massive data facilities for lien and title data, reverse lookup functionality, donor and voter data, financial services and credit bureau data, insurance and automobile ownership data, and social media profile data sets. If there is a data type that you need, and we do not yet have the capabilities, we can access it.

Data Stores Lakes and Management
We can provide you with silo services to store and manage your data, ensuring security and stability via our customized AWS infrastructure. While we maintain your data store(s) we are able to provide a host of other services to you, especially those listed above. We have developed several data lakes for our clients to help them as they transition into Machine Learning models, taking steps to operationalize artificial intelligence based solutions. If you have questions about how we would tackle a specific project, or your data services at large, we invite you to connect with us.
 

Click below or call us at (866) 853-5697 and let’s see what we can do together.

Oberholtzer Media As Your Partner

Our team knows how to navigate a wide array of industries, systems, and providers. We currently work with many different clients and vendors, on a large scale, and have been doing this for a long time. We are able to get pricing that most cannot, know how to work within the confines of the various providers systems, teams, and processes. But most importantly, we provide you with significant value added services via our open API library, professional services team, and always available Tier 1 support. Tired of going it on your own or with service and support that stop as soon as you sign an agreement? We invite you to learn more about how we can help by calling (866) 853-5697.

Explore Some of Our Other Solutions

As a full service, global solutions provider, we have solutions, expertise, and partners to provide virtually any organization with increased efficiencies and decreased expenses. Learn more about some of our featured services and, when you are ready to get to know us, give us a call at (866) 853-5697.