We have all been there: you sign up for your new service, the process has been going perfectly, and then the professional services process begins. They are usually over worked, under trained, and have a very rigid process that must be followed. This real downside to this is that it means a significant amount of time is added to your project, many times, while you are in your free or roll out phase. In addition to this reality, these teams are quite expensive and can be a challenge to coordinate with your team.
When you contract with Oberholtzer Media’s partners, one of the biggest upsides is that our managed services team is involved with you and your team from the beginning of your contracting process… at no additional cost to you. We recognize you have a very real need for speed to launch, don’t have the time or money to burn, and can solve for that by providing you with a complete service approach because we have actually been in your shoes before.
We built our managed services team for two reasons. First, we wanted a team of highly skilled developers that could tackle any project, and deliver exceptional results, in a rapid timeframe. Second, we realized that there was a bit of a void in the market and decided we would proactively solve for it, by providing our clients, vendors, and partners an alternate path from the typical product launch gestated in an enterprise professional services environment.
Nerve Center + Open API Library
As an Oberholtzer Media Partner, you gain instant access to our client/partner/vendor portal. You are able to utilize our wide range of pre-built services via our Open API Library. these include lead delivery, data validation and appends, address verification, fulfillment integration services via our fulfilment service, and complete integrations with Salesforce, SendGrid, Twilio, RingCentral, ZenDesk and many others. We have many exposed services as well as a host of services that we can make available on request.
We have integrated many of our partner systems to provide you customized, real time reporting solutions that are specifically designed for your unique business use case. We are an AWS partner shop and have yet to meet a request or project that we were unable to provide a solution for. Make sure to ask us about our Managed Services solution when speaking with a Trusted Advisor.