SaaS Solutions

Why re-invent the wheel?

SaaS is one of the great developments of the past decade, affording companies the ability to attain the type of technology that would typically be reserved for organizations that can spend hundreds of thousands of dollars - if not millions - in R&D; countless months to plan, design, develop, stage, test, and release; and with specific programming skills that are not easily attained or found - all available instantly on a subscription model with limited setup, support requirements, or learnings. Learn More Our Services

Software as a Service (SaaS) Solutions

These days, just about everything is available on a SaaS platform, so much so that now there are over a dozen “-aaS” variants in the world. Communications, sales, business, and the list goes on and on. Oberholtzer Media provides our clients, vendors, and partners with guidance and assistance wherever needed as it relates to software services, as well as providing a series of custom solutions, either publicly exposed via our Open API Library, or available on a custom basis.
 
Smart IVR

We have developed a custom IVR solution that combines our Machine Learning enabled services, with external web services, providing for a highly efficient IVR that can evaluate customer sentiment on the fly, reduce human interaction, and verify customer data to ensure a seamless conversation path and result.

Spam Killer

We had a client who was having serious issues with a competitor hammering their phone system with spam calls to disrupt their customer contact rate and increase agent cost and wasted call time. The Spam Killer was developed to filter out fake numbers, eliminate wasted talk time, and ensure customer satisfaction thereby increasing CX and EX across the board. This service can also be used for clients who acquire large volume of DIDs that may have been recently used, and assists with filtering out bad calls.

Bob

Our custom built chat solution. We combined AWS services with our own microservices to create a chat solution that can efficiently handle all types of inquiries, and route to the appropriate agent when Bob can no longer handle the conversation. Bob can be deployed to any site, as well as social platform, with limited customization or difficulty. 

RingCentral Services

As a partner of RingCentral, we have developed a series of services that work to improve on the already amazing Engage Voice platform. Real time lead ingest, data flows, agent, campaign, dial group, and scripting capabilities make up some of the public and private services we continue to develop on this service.

Order Fulfillment Service

We have built a complete order fulfillment service, connected into Salesforce and all of the carriers around the world, to provide a solution for ingesting orders, processing them, shipping, tracking, and reporting on all activities in real time.

Micro services

We have a host of micro services available to all of our clients, vendors, and partners including SendGrid, Twilio, AWS, Salesforce, Zen Desk, Slack, Skype, address verification services, data append services, and data validation and reverse lookup. Our microservices are in a constant state of evolution, so be sure to check our Open API Library for what is currently exposed and for information about upcoming releases.

We are always interested in new products and services, either to provide to your relationships, or to develop internally. If you have a need or want to learn more about our current SaaS offering, please follow the buttons below. When you are ready, give us a call at (866) 853-5697.

Oberholtzer Media As Your Partner

Our team knows how to navigate a wide array of industries, systems, and providers. We currently work with many different clients and vendors, on a large scale, and have been doing this for a long time. We are able to get pricing that most cannot, know how to work within the confines of the various providers systems, teams, and processes. But most importantly, we provide you with significant value added services via our open API library, professional services team, and always available Tier 1 support. Tired of going it on your own or with service and support that stop as soon as you sign an agreement? We invite you to learn more about how we can help by calling (866) 853-5697.

Explore Some of Our Other Solutions

As a full service, global solutions provider, we have solutions, expertise, and partners to provide virtually any organization with increased efficiencies and decreased expenses. Learn more about some of our featured services and, when you are ready to get to know us, give us a call at (866) 853-5697.